Learn More About Lucy Chen

Key Skills

Communication

Admirable correspondence etiquette
Prized public speaking talent
Exceptional sales technique
Foreign Languages:
(1) Chinese (Mandarin)
(2) Chinese (Cantonese)
(3) Spanish

Computer

Expert with Microsoft Office Suite Tools
Web development and SEO integration
CRM development and integration
Develop powerful presentations

Management

Experienced manager with strong interpersonal skills
Proven aptitude in problem solving
Good eye for detail
Well-exercised multitasking capacity

Strategic Planning

Strategic planning
Business research
Financial Analysis
Budgeting
Marketing Analysis
Project Management

Work Experience

Build relationships with current and new accounts to consult on industrial automation solutions. I provide my expertise on control and monitoring solutions for a variety of applications from solar power monitoring, data logging systems, factory automation, to waste water management.
(1) Provide personalize application diagrams, quotes, and consultation advice to assist with customer's projects
(2) Post technical content on applications utilizing our products in effective solutions
(3) Regularly conducted web meetings and presentations with customers
(4) Assisted major companies in the oil & gas, solar, aerospace, automotive, and other industrial industries with solutions that totaled to over $520K potential annual sales

Manage daily operations (sales, customer service, insurance processing, order processing, and data entry).
(1) Consult on newer software and hardware options that produce more efficiency in the office.
(2) Successfully transitioned office from paper-heavy to paperless operations, which benefits the office by reducing time spent per case and decreasing office expenses

Trusted to manage three restaurants efficiently. Specialized in effectively communicating and relaying information between government agencies, staff, customers, and owners by utilizing strong interpersonal skills.
(1) Known for always having an action plan to problems presented.
(2) Developed advertising system that increased sales by 50% (on average) in the first year.
(3) Developed inventory system that improved company’s cash flow

Consulted the board of the nonprofit organization on projects.
(1) Researched and presented new and current projects with market analysis, financial analysis, and calculated strategic plans.
(2) Lead several projects and events with and without a team by coordinating volunteer staff, vendors, press, important guests, venues, and board decisions on budgets

Self-efficient position that demands: multi-tasking to maintain office flow, critical thinking to manage individual cases, superb verbal and written communication to communicate with customers and insurance companies, and outstanding sales technique to introduce and demonstrate benefits of products to customers

Education

References